The door had a bell on it. A small brass bell that rang every time someone came in, every time someone left. For forty years, I heard that bell. I still hear it, some mornings, just before I'm fully awake.
I opened Henderson Hardware in April of 1962 with four thousand dollars, a borrowed truck, and a list of suppliers my uncle had written out on a napkin. The first customer was a man named Garrity who needed a half-inch drill bit and spent twenty minutes telling me everything wrong with the way I'd organized the fasteners section. He was right about most of it. He came back every week for thirty years.
People brought their problems to that counter. Not just the plumbing problems, the electrical problems, the things they'd broken and were hoping I could help fix. The other kind too. I heard about divorces, about sons who'd stopped calling, about the summer places that had to be sold. I didn't say much. I found them what they needed.
There was a boy — fourteen, maybe fifteen — who came in one afternoon in the summer of 1971 and stole a crescent wrench. I saw him do it. I let him go.
He came back in 1993. Walked up to the counter, set a twenty-dollar bill down without a word. "For the wrench," he said. He had a son with him, about the same age he'd been. I gave him the change.